If you need to reset your password, follow these simple steps:

• Navigate to the login screen.
• Click on the “Forgot Password” option.
• You will be directed to a new page where you can set a new password for your account.
• Enter your new password and confirm it.
• Once completed, you’ll be able to log back into your account with your updated password.

That’s it! You should now be able to access your account using the new password. If you require any further assistance, feel free to reach out.

Kindly note that there are no fees for deposits or withdrawals made on our platform. However, be advised that all bitcoin transactions are subject to blockchain network and miner fees.

Once your funds have been successfully received, they will be promptly credited to your secure vault. Additionally, you will receive an email notification confirming the receipt of your funds.

If funds are sent from your Bitcoin wallet, they will be credited once they receive 6 confirmations. This process can take up to 6 hours and depends on the blockchain network. Once the funds are received, they are instantly and automatically credited to your vault.

Once you have successfully deposited funds, they will be visible in your vault. To start trading with these funds, you’ll need to perform an internal transfer from your vault to your trading account. After completing this step, they will be associated with your cTrader account using the same ID as your trading account.

You can accomplish this through either of the following methods:

We provide a range of convenient deposit methods, including Bitcoin and Wire Transfer through Instacoins.

For Bitcoin deposits, choose the Bitcoin deposit option and enter your deposit details. You will receive a Bitcoin address where you can send your funds, and they will be credited to your account upon receipt. The minimum BTC deposit is $10.

For alternative deposit methods, select your preferred option and follow the provided instructions. The minimum deposit for Credit/Debit Card and Bank Wire Transfer is $50.

The minimum deposit for a Credit/Debit Card & Bank Wire Transfer (via Instacoins) is $50.

There are no fees associated with withdrawing via Bitcoin. However, please be aware that prices may fluctuate due to the inherent volatility of Bitcoin and the spot rate, which is influenced by various factors.

Withdrawal requests are promptly reviewed by our payments team, typically within 30 minutes. This ensures that funds are securely sent to the correct recipient. We recommend checking your email or reaching out to our 24/7 support team via Live Chat if you have any pending withdrawals.

Once approved by our payments team, funds should be deposited into your Bitcoin wallet within an hour or even less, depending on blockchain traffic. You can track the progress of your BTC withdrawal using the Bitcoin address on the following website: blockchain.com

Because Bitcoin transactions are anonymous, it’s highly recommended to enable Two-Factor Authentication (2FA) on your account for an additional layer of security.

No, customers are not charged any inactivity fees.

Absolutely! You can download the cTrader app on both your mobile phone and tablet, enabling you to trade while on the move. The cTrader app is compatible with both IOS and Android devices. Additionally, you can conveniently access cTrader for Windows, Mac, iOS, Android, and the cTrader webtrader through this link on our website.

If you require further assistance with using cTrader on your mobile or tablet, please visit our Contact Us page. Our dedicated customer care representatives are available 24/7 via Live Chat, Email, and Telephone.

Absolutely! cTrader is designed to work seamlessly with indicators. We recommend reaching out to your respective 3rd party service provider for guidance on how to install them onto the cTrader platform. They will be able to assist you in this process.

Yes, you may hedge, scalp and trade news events.

Yes The Broker Margin Rules

At Yes The Broker, we have specific margin rules to ensure the smooth operation of your trades:

Locating Margin Levels: You can easily access the Margin Levels on both your Desktop and Mobile cTrader Platforms.

Margin Call: This implies that you won’t be able to ‘Open’ any additional trades.

Stop Out: In the event of multiple open trades, the one with the largest negative balance will be automatically ‘Closed’ to prevent your account from going into a negative balance.

Margin Call at 100% Margin: Ensuring responsible trading, a Margin Call occurs when your margin reaches 100%.

Stop Out at 70% Margin: To safeguard your account, a Stop Out happens at a 70% margin.

Trading Fees

When trading with Yes The Broker, it’s important to be aware of the following fees:

Commission Fees: These fees amount to $6 per lot traded.

Swap Fees: Applied when you hold an open trade overnight, these fees vary based on the specific assets. For detailed information on swap fees, please reach out to us.

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We provide a dynamic spread, meaning its value continuously adjusts between the ask and bid prices. For a comprehensive list, please refer to the cTrader platform when you open either a Live or Demo Account.

To get started, you can open a Live or Demo Account [here](insert link).

Yes The Broker offers varying leverage ratios based on the type of asset. Here’s the breakdown:

• Stocks: 1:20
• Forex: 1:500
• Metals: 1:500
• Indices: 1:200
• Energies: 1:100
• Cryptocurrencies: 1:100

Opening a brokerage account with Yes The Broker is a straightforward process:

1. Visit our website and navigate to the account opening section.
2. Follow the step-by-step instructions provided to complete the account opening process.
3. You will need to furnish some personal information, including your full name, address, and social security number.
4. Additionally, we’ll ask for details about your employment and financial situation.

This information allows us to set up your account efficiently and ensure compliance with regulatory requirements.A

Yes The Broker provides competitive pricing for its brokerage accounts. We apply a straightforward, flat fee per trade. Additionally, specific types of trades or services may incur additional charges. Rest assured, our fee structure is transparent and comprehensive details can be found on our website or by reaching out to our dedicated customer service team.