Customer Engagement Executive (Bilingual -English and Spanish) Job at Kaygen, Inc., Plano, TX

Z213Z0lRWW1Db28zVGV5V2JDNkZHMnc0YXc9PQ==
  • Kaygen, Inc.
  • Plano, TX

Job Description

Bilingual (English and Spanish) only local to PLano, TX

Job Summary

We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and resolving issues in a professional manner. This role requires strong communication skills and the ability to work effectively in a fast-paced environment.

Duration - 6 months of contract role with high possibility of extension or conversion

Shift Timings -M-F 8AM-5PM CST (during training) and 7AM-7PM CST (after training) (subject to change)This is an onsite role

Candidate should be able to speak with guests and customers/dealers to build relationship

Should be able to think logically and provide help with different scenarios.

Qualifications

  • High school diploma or equivalent; additional education or certifications in customer service is a plus.
  • Bilingual (English and Spanish)
  • Strong computer skills with proficiency in office software and CRM systems.
  • Excellent verbal and written communication skills in English; bilingual or multilingual abilities are highly desirable.
  • Ability to type efficiently while engaging with customers on the phone or through chat platforms.
  • Demonstrated ability to handle difficult situations with professionalism and empathy.
  • Strong problem-solving skills and attention to detail are essential for success in this role.
  • Superior written and verbal communication skills
  • Ability to work with cross-functional groups
  • Strong customer service mindset

Job Tags

Contract work, Work at office, Local area, Shift work,

Similar Jobs

FAMILY EYE CENTERS, LLC

Optician Job at FAMILY EYE CENTERS, LLC

Part-time/Full-time Optician needed for Optometry/Ophthalmology office. Must have experience and good attitude. Minimum 1 year of optical experience required. Strong sales and communication skills are required. Assist patients in frames and lens selection, dispense and... 

Canadian Executive Search Group (USA) Inc / Division of Arro...

HVAC Foreman Job at Canadian Executive Search Group (USA) Inc / Division of Arro...

 ...mechanical drawings, and job specs to guide installation work Coordinate daily with project managers, superintendents, and subcontractors to resolve field issues and keep jobs moving Plan and assign daily tasks based on priorities and crew strengths Enforce safety... 

Allied Reliability

Field Engineer Job at Allied Reliability

 ...Allied Reliability is seeking a Field Engineer II in the Cleveland, OH area to assist the Group Vice President, location management teams, and Corporate Quality and Engineering in overseeing long range capacity planning for assigned locations. The Field Engineer will... 

Reyes Beverage Group

Beer Merchandiser - Rancho Cucamonga Job at Reyes Beverage Group

Responsibilities: J oin the # 1 Beer distributor delivering beverages to your local stores and restaurants! We select, stock, and sell...  ...responsibilities: As a Merchandiser, you will support our Sales & Delivery Departments by ensuring our products are up to date,... 

John Burns

Project Financial Analyst Job at John Burns

 ...We are looking for a Project Financial Analyst to join our growing Financial Planning & Analysis (FP&A) team! This role is a great opportunity...  ...tools. You Have: # Minimum of three years of work experience in finance, accounting, or a related field. # Bachelor...