Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...emotional, and/or environmental problems which retard or prevent patients from attaining or retaining optimum health. Social services are provided to people of all ages, from intra-uterine through elderly. Position Qualifications: MSW (Master of Social Work) from an accredited...
...Description: Join us at the Nexus of care and compassion. Nurse Supervisor (LPN) Benefits: ~ PTO package and paid holidays ~ Employee rewards program ~ Growth from within ~ Next day pay available ~ Tuition reimbursement ~ Health/Dental/Vision/Life...
...Avanciers is seeking a highly skilled Falcon Support Consultant to join our team for an exciting long-term contract with one of our... ...is a hybrid role, offering a blend of onsite collaboration and remote flexibility. Job Title: Falcon Support Engineer Location:...
Join us at MCN Distributors, a Rheem company. We provide top-tier HVAC solutions to contractors, multifamily industries, and commercial properties across the Northeast. Were looking for a reliable Delivery Driver (Non-CDL) to be a part of our team, delivering excellent...
...employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may eligible for paid leave including paid sick leave or any other paid leave required by federal, state or local law, as well as Holiday pay where...